Frequently Asked Questions
Everything you need to know about your GOO GOO Hair journey.
What is the quality of GOO GOO Hair extensions?
All GOO GOO Hair extensions are made from 100% Remy human hair, ensuring a natural look and feel that is soft, shiny, and tangle-free.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.
Can I dye or style my hair extensions?
Yes, because our extensions are 100% human hair, you can curl, straighten, and dye them. We recommend staying within two shades of the original color for the best results.
What is your return policy?
We offer a 30-day return policy for items in their original, unopened packaging. For hygiene reasons, extensions that have been worn or tampered with cannot be returned.
How do I choose the right shade for my hair?
We offer a free color matching service. Simply send us a photo of your hair in natural lighting, and our experts will recommend the perfect match for you.
How long do GOO GOO Hair extensions last?
With proper care and maintenance, our hair extensions typically last between 3 to 6 months, depending on how often they are worn and styled.